FREQUENTLY ASKED QUESTIONS

FOR LUXXE HAMPERS & GIFT BASKETS

We offer a wide range of hampers, including;

  • corporate gift hampers
  • builders new home hampers
  • settlement hampers
  • staff appreciation & new employee hampers
  • apartment move in gifts,
  • holiday and custom hampers tailored to your needs.

Each hamper is carefully curated with high-quality products & homewares to suit various occasions and preferences.

Absolutely! We offer customisation options for our hampers. You can choose specific items, add your company branding, and even include a personalised message to make your gift truly unique.

What you see on our site is just a small amount of what we offer.  We’d love to work with you & provide you with some additional options that may better suit your requirements & budget.

Get in touch with us at info@luxxehampers.com.au & let us know what you’re looking for.

We cater to both small and large orders.

There is a minimum order requirement of 4 hampers that include homewares as we are required to purchase in minimum quantities also.

Hampers including food & alcohol – there is no minimum quantity, although a one off delivery fee will be charged if not purchased in a minimum order of 4.

For large corporate orders, we may offer special pricing or additional customisation options.

ENQUIRE HERE about ordering. 

As we are a small business, we don’t necessarily hold all of the stock that you see advertised in our gift hampers.

What you see advertised on our site are ideas created that can be customised to suit your requirements.

The majority of our clients that order the same hamper from us on a regular basis, customised their option from the beginning.

Hampers incorporating homewares require a minimum, as we, as a business have to purchase minimum numbers.

Simply take a look at our range and click on the enquiry link attached to a hamper you like the look of & we will get back to you ASAP to discuss your requirements.

Or email us at luxxehampers@gmail.com and we will be in touch ASAP.

To place a bulk order, please contact us directly. We’ll work with you to understand your requirements, provide a quote, and ensure timely delivery of your hampers.

ENQUIRE HERE about bulk ordering.

Production time varies by scope and branding options. Typically allow the following to have your gifts curated and delivered 

  • 2-3 business days turnaround for small orders and
  • up to 10 business days turnaround for large orders if non-stock items need to be ordered.

If you have a tight deadline, please contact us, and we’ll do our best to accommodate your request.

Yes, personalised note cards can be arranged and you can also add your company logo to the hampers.

We offer various customisation options to ensure your hampers reflect your company’s brand and message.

Send us a high res copy of your logo and we can let you know what options are available to you.  

Orders placed with customised branding will require a 50% deposit of your total order at the time of ordering with the balance due and payable within 7 days of delivery. 

Luxxe Hampers is a Perth based business.  We deliver within 30km of South Guildford.

Delivery for orders of 4+ hampers to the same location is free.

For any orders under 4 hampers, a flat rate fee of $30 is charged or alternatively arrangements can be made to collect from our studio in South Guildford.

Please reach out to discuss delivery if you are outside of the 30km radius and wish to place an order.

Due to the nature of our products, we generally do not accept returns or exchanges. However, if there is an issue with your order, please contact us immediately and within 3 days of receipt, and we will work to resolve it promptly.

You can reach us via our online contact form or please phone us on 0432 444 950.

We’re here to assist you with any questions or concerns.

Yes!  We pride ourselves on exceptional customer service.

We will provide you with updates on your order every step of the way, until the day of delivery.